Return Policy

At Ocean Air Sports, we want you to be happy with your purchase.  We understand that sometimes an item needs to be returned.  Please review the return policies below and contact us with any questions.

You may return or exchange any item purchased at out store in its original condition for a store credit within 14 days of receiving your order.  The item must be in original and unused condition with all original tags and packaging.  Return shipping cost is the responsibility of the customer returning the item. 

 

Without a receipt/invoice, a return may be approved for store credit at the manager's discretion and only at the current value of the item. Please contact us with questions.

 

For all mail returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.

 

If you receive your order and find an item to be missing, incorrect or damaged please contact the store immediately, so that we may address and resolve the issue as quickly as possible for you.

For further questions, please reach out to us at the shop. 

Phone - (252) 995-5000

email - Brian@oceanairsports.com